Payment security

We accept all major credit cards and debit cards (Visa, MasterCard, American Express, UnionPay), Apple pay, Google Pay, PayPal.

All order payments are finalized at the time of checkout. 

In the rare instance that an item you ordered is no longer available, you will receive an email from our customer service team and any cancelled items will be refunded to the method of payment.

The transactions and prices of the products are always calculated in the local currency of the delivery country of the order. 

The highest levels of security in the protection of personal and payment data are guaranteed thanks to a secure connection using SSL/TLS certificates to protect the information of each user.

If you used a credit card, carefully check the information that you entered: the number, the card type selected and the expiration date. If the payment is declined again, please contact our Customer Services Department who will provide you with more detailed help.

Finally, remember that you can also pay via PayPal.

The CVV (Card Verification Value) is a security measure against fraud that helps identify the cardholder.

On MasterCard and Visa cards, the code is printed on the back next to the space for the signature and consists of 3 numbers. On American Express cards the code is printed on the front and consists of 4 numbers.

MANQUEEN guarantees that your method of payment will be charged only once for the amount of an order. It is possible that the amount may be shown twice on your statement: the first entry corresponds to the payment authorization request that is made when you place the order; the second confirms the actual charge.

We charges applicable state, local, and county taxes on online transactions. Your on-screen total reflects the estimated tax.