Shipping policy
- A confirmation email of your order details will be sent to you once received. We will begin to process your order as soon as possible, which you will be able to track from 'Track Order Details'.
- A tracking number will be sent to you by email once your item is shipped out.
- To check shipping details, please see the following table.
Shipping fees
Country/Region |
Free Shipping Threshold |
Shipping Cost |
| United States | US $129 | US $12 |
| Canada | CA $169 | CA $16 |
| United Kingdom | GB ￡99 | GB ￡10 |
| Australia | AU $129 | AU $16 |
| Singapore | SG $129 | SG $10 |
| Japan | JP ￥19,000 | JP ￥1,800 |
| Spain | EU $119 | EU $11 |
| Other Countries/areas | US $129 | US $12 |
All delivery options and their corresponding fees will be displayed at checkout.
Shipping Zones
We deliver to Note: Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom and United States.
- Our delivery service does not cover post office boxes or military mailing addresses(APO, FPO).
- Before you place your order, please confirm the shipping address, as later changes may result in additional charges.
Expected Shipping Time
Expected delivery time contains shipping time and proceed time.
Your orders will be processed in 1-3 business days. Please pay attention to the available time for pre-order products. For the delivery time of international orders please follow the reference time.
The United States, 3-7 business days.
Australia, 5-10 business days.
Singapore and Hong Kong, 2-5 business days.
Other countries/areas, 5-10 business days.
*Please note:
● During peak periods (Sale or Public Holiday periods), dispatch may delay due to a high volume of orders received.
● Products may be shipped from Australia, China, or the USA according to your specific shipping address and selected items.
● We apologize for being unable to redirect or withdraw any orders once items have been dispatched. Please double-check your shipping information before placing an order. The specific address includes your door number, email address, and phone number. Don't abbreviate in case the carrier can’t find your address quickly.
● For failed delivery caused by wrong or inaccurate shipping details from the customer, we won’t be able to give you a refund.
International Customs & Taxes
We will cover the customs and tax fees of your orders.
Order Tracking
To track your order, please visit: